After weeks of putting it off Pete finally went to the dentist. The surgery was a bit open plan being one large room sectioned off by bookcases so it was possible to hear the treatments of the other patients.
Step one was a nurse tapping all the teeth to see which one produced a scream and then x raying the offending tooth. In the UK this used to be with the assistance of the patient holding the x-ray plate while the operator tried to line up the gun with the plate. Here they had a plastic holder which held the plate in place inside your mouth and then on the outside it had a target ring that held the x-ray gun in line with the plate.
Between 5 minutes and eternity later the dentist appeared. His name was Simon and he was from Ghana. He spoke perfect English and we spent a few moments rubbishing the locals for their non english grammar befor he told me the bets course of actino in the long run would be to remove the tooth.
This was no surprise to me but I was not looking forward to it. First off was the rinse and spit routine except there was no bowl as we are used to in England. Here you had to spit back into the paper cup the rinse came in. The came the chair business. In stead of reclining slightly it became almost flat so that Simon could work on me whilst sitting down. The came the strangest question of all. Would you like sun glasses ? This was to protect my eyes from the bright light that all dentists have. I delined as I would not be able to watch television without my normal glasses.
Watch television ? yes there was one fitted flush in the ceiling facing down so the patient could see it perfectly. At this point I started wondering how well it had been fixed and reckoned that as it hadn’t fallen on anyone else then I would be reasonably safe. They were showing a curling match between places I had never heard of, playing a game I didn’t understand with the sound off so I had no idea what was happening. I suppose the idea was to take my mind off what Simon was doing.
He had quite a job because as soon as he started on the tooth it shattered and he had to dig out the roots and bits piecemeal. As soon as he had finished he was off to the next bay while a nurse gave me the post operative instructions. She also gave me a small envelope and at first I thought they were giving me the offending tooth as a trophy but fortunately it only contained more pieces of gauge to stop the bleeding.
Back into the reception area for the next nerve racking bit, the bill. Once the receptionist had the correct transaction code and tooth number she submitted the bill on line to my health insurance company and in the same time that you might wait for an on line credit card transaction to process the claim was approved in full.
Private Health insurance here makes up the short fall for the provincial health care system rather than operating as parallel system like BUPA does in the UK. Unitl Jan 2009 we used to have to contribute to Alberta Health care but now it is free. Manulife is somthing both employer ans employee contribute to and covers ambulance transportation , dental work but not eye glasses, massages, chiropractos and $14 out of the $16 dollar prescritption charge. It is not treated as a taxable benefit by revenue Canada in fact you can get some tax relief for medial expenses including eye glasses.